Placing an Order
We accept orders by phone or
email, anytime, and we fill them in the sequence in which they are received. We
ask our customers to please note, though, that all items on our list are one of
a kind in our inventory, and once they are ordered by one customer they cannot
be ordered by another. As such, and in fairness to all, we kindly request that
you order an item only if you are reasonably serious about it, understand and
accept our price, and have sufficient funds to pay for it.
Guarantee of Authenticity
Coin Rarities Online (referred to
as CRO from here on) unconditionally guarantees that all uncertified coins that
we offer are genuine (or ‘as described', if the item is a collectable contemporary
counterfeit). For coins certified by independent coin grading services,
including the Professional Coin Grading Service (PCGS) or Numismatic Guaranty
Corporation (NGC), their guarantees of authenticity will apply.
Our retail prices are set based
on what we believe are appropriate levels given the rarity and quality of the
items offered and our cost to replace them. We do reserve the right, though, to
change our posted prices at any time due to market fluctuations or simply to
correct typographical errors and misstatements. It does happen occasionally.
Shipping, Handling and Insurance
All CRO prices are inclusive of
shipping and insurance for orders within the United States unless otherwise
specified (such as in the case of an over-sized item like an enormous coin
cabinet, for example).
Methods of Payment
We accept payment for purchases
from CRO in cash, by bank check, postal money order, credit card, PayPal or wire transfer. We
will take personal checks as well, but we will have to wait for them to clear
before shipping merchandise unless you can provide suitable references or we have a history of successful transactions
Retail sales invoices of $1,000 and under delivered in Massachusetts to state
residents are subject to 6.25% tax. Sales to customers in states which do NOT have numismatic or bullion exemptions are subject to tax at the rates specified in our "New Tax Laws for 2019" article in the policies section of our website.
We will consider any serious
proposal you wish to make to trade your numismatic item(s) for coins in our
inventory, provided that you inform us of your desire to trade before placing
Title to Merchandise
CRO retains title to all items
until we receive payment in full for them.
Any item purchased from CRO may
be returned for a full refund for any reason, provided that it has not been
altered from the condition in which you received it. For the avoidance of any
confusion, if you buy a certified coin from us and then remove it from the
slab, it is no longer returnable. To make a return, you must notify us of your
intent within 5 days of receiving the item from us. All returns must then be
mailed back to us, per our specified shipping method, and at our
expense, within 7 days of receipt. Any exceptions to this policy must be
approved by CRO, in advance, in writing. Note that we also reserve the right to
refuse orders from customers who have returned an unreasonably high percentage
of items in the past.
Lay-a-Way Plans and Terms
We offer a lay-a-way service on
purchases of $2,000 or more, provided that you inform us of your intent to pay
over time when placing your order. Generally we would want to receive 1/3 of
the purchase price at the time of your order, the second 1/3 in 30 days and the
last 1/3 in 60 days, though we will consider alternative arrangements and terms
on a case-by-case basis. On any lay-a-way, CRO will maintain possession of the
coin until it is paid in full. Note that if you change your mind on any
lay-a-way item and wish to return it either before or after we receive the
final payment, we will have to charge you a restocking fee of 10% of the
original purchase price.
When you make a purchase from
CRO, you are personally guaranteeing that you will make prompt payment in full
(including applicable taxes, if any) per agreed terms. If you make a purchase
acting as an agent on behalf of another individual or corporation (in any
capacity), the person signing for receipt of the goods personally guarantees
prompt payment and agrees to be held personally liable for the consequences of
Penalties for Late Payment
Although we sincerely do not wish
to do so, CRO reserves the right to impose a late fee, or periodic charge, if a
purchaser fails to remit full and immediate payment per agreed terms. The rate
shall be calculated as 1.5% per month (18% per annum) of the unpaid balance due
to CRO. Additionally, purchasers agree to pay CRO's reasonable attorneys' fees
and costs required to collect on past due accounts. Note that we will refuse
orders from any customers with sufficiently shaky payment history.
Purchasers Claiming Tax Exempt Status
Purchasers claiming exemption
from any taxes due on the purchase of goods must submit resale or other
exemption certificates to CRO.
Filing Requirements for Cash Transactions
Note that IRS regulations state
that IRS form 8300 must be filed for cash transactions exceeding $10,000 within
one calendar year.
Though rare, disputes or
disagreements may sometimes arise in the normal course of any business. It is
our strong preference to try to address any such issues personally and directly
to find amicable resolution, and we commit to do so. But if all else fails, we
reserve the right to pursue matters legally if necessary to protect our rights.
In such case, any legal disputes with CRO will be adjudicated in Middlesex
County, Massachusetts and shall be submitted to binding arbitration under the
rules of the Professional Numismatists Guild.